Software Maintenance & Support

Software Maintenance & Support


Whether it is an initial Implementation or day-to-day operations support or applications upgrade, our Support team provided high quality support each and every time. At S3 Group, we go the extra mile to serve our clients.

With our Software Maintenance & Support program, our clients are provided with the following advantages:

  • Direct access to Industry experienced professionals
  • Personalized service from trusted, knowledgeable specialists
  • Flexible support options
  • Timely problem resolution
  • Emergency 24×7 or 8×5 Production Support
  • Annual Maintenance

Annual Maintenance Program

We recognize the importance of providing thorough production support for the Supply Chain applications. Our annual maintenance program helps to ensure long-term support and uninterrupted operations. Maintenance begins immediately upon purchase of the annual maintenance program and continues for a period of 12 months, at which time annual maintenance should be renewed. We guarantee a 24-hour and 7 days a week support.

Our dedicated data center is located in Atlanta, GA with staff to provide 24/7 Production support services. The data center is full-fledged equipped with advanced systems including in house IBM AS/400 systems.

S3 Group Inc

Inside S3

S3 Group is a Premier Consulting firm providing strategic supply chain solutions and services to the Logistics/Supply Chain industry.

Why S3 Group?

Recruit experienced, high quality professionals and empower them to succeed and realize their full potential with ongoing training and personnel development


Our company is built and continues to expand upon a basic belief in our people – the wisdom of their experience, the creativity of their ideas and the practicality of their solutions.


Discount Retail Chain based in Georgia, USA

S3 Group is our partner in maintaining and supporting our WMS systems for several years. Their expert knowledge in WMS Operational, Functional and Technical areas has assisted us tremendously. The S3 team worked with us in our initial implementation of WMS and their MHE integration knowledge has helped us in implementing a new Print and Apply and Sorter system. S3 Group is always ready to assist with our needs in an expedient and professional manner. Their team goes above and beyond in supporting our initiatives.

WMS Analyst II,
IS Department

Specialty Retail CIO

S3 Group knowledge in Retail and Supply chain helped us tremendously when we implemented Retail ERP with WMS. They delivered the project on time and within our budget.

Specialty Retail Group CIO